Privacy Policy

1. Introduction

Monday Loop, Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our service, including:

• Name and contact information (email address, phone number)
• Account credentials
• Billing information and payment details
• Profile information
• Social media account access tokens and related data
• Communications with us

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our service, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and features used
• Time and date of visits
• Referring website or application
• Other diagnostic data

2.3 Social Media Data

When you connect your social media accounts to our service, we may collect information from those accounts, including content, engagement metrics, audience data, and other information necessary to provide our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our service
• Processing transactions and managing your account
• Connecting to and interacting with social media platforms on your behalf
• Sending you service-related notifications and updates
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to enhance user experience
• Protecting our service and preventing fraud
• Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

• With social media platforms when you connect your accounts
• With service providers who help us operate our business
• With business partners with your consent
• In connection with a business transaction (e.g., merger or acquisition)
• When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your information
• Restricting or objecting to our processing of your information
• Requesting a copy of your information in a portable format
• Withdrawing consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to improve your experience on our service. You can manage your cookie preferences through your browser settings, but this may affect the functionality of our service.

9. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our service after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Monday Loop, Inc.
help@mondayloop.com